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Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
Here’s what to do…
If you have no water during the cold weather or your water pressure has dropped so there's only a trickle coming out of the tap, don’t panic.
If you need a plumber to help you repair a burst pipe then the Water Industry Approved Plumbers scheme may be able to help you.
If you are unable to isolate the supply by turning off the stop taps within your property we may be able to help if there is an external stop tap to your property. Please content us. Do not attempt to operate our external stop tap.
Frozen pipes on your property
If pipes in your business or on your property are frozen, it’s your responsibility. You’ll need to call a registered plumber. A list of Watersafe-assured plumbers can be found here.
Anything other than toilet paper flushed away or fat and grease rinsed down the sink can prevent sewers from flowing freely, and frozen weather can make this worse. Find out more at www.LetsStopTheBlock.com
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