Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
Dŵr Cymru Welsh Water (DCWW) is committed to meeting the aims of the Modern Slavery Act 2015. We will not tolerate slavery and human trafficking in our supply chains or any part of our business. To be trusted to do the right thing is one of our core values. We would never knowingly engage with suppliers or contractors involved in slavery or human trafficking, and reserve the right to terminate our agreements with any third party found to have engaged in these practices.
Our Anti-Slavery Policy sets out DCWW’s commitment to acting ethically and with integrity in our supply chain arrangements, and the safeguards we have implemented to require that our suppliers and contractors comply with the Modern Slavery Act. To ensure transparency in our supply chain, we require our suppliers and contractors to confirm their policies and procedures on the Modern Slavery Act so that we can see the steps they have taken to comply with the requirements (and ensure that the requirements are flowed down to their sub-contractors).
As part of our procurement process, any potential contractor or supplier is required to confirm that they comply with the Modern Slavery Act and, if appointed, we require that they pass on the requirements we place on them to any sub-contractors they use to provide their services to DCWW. Our terms and conditions include contractual provisions relating to compliance with the Modern Slavery Act. We implement these new provisions in all new agreements, upon renewal of existing agreements and upon issue of purchase orders.
Our Human Resources Department maintains recruitment polices to protect against slavery and/or human trafficking in our own operations. In 2018 we are undertaking a programme of training and awareness-raising with colleagues and members of our supply chain. A link to our Anti-Slavery policy is available here and our Whistleblowing policy is available here.
Approved by the Board of Dŵr Cyrmu Cyfyngedig
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
Hmmm, looks like we can't find an answer for you .. please try rephrasing the question.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?