FAQs | Dwr Cymru Welsh Water
Dwr Cymru Welsh Water

Sunday, 23rd February – 18:00

Our water treatment works in Mayhill, Monmouth is now operational and supplying clean, fresh drinking water direct to customers’ taps. We still have some workers on site and will keep some tankers in the area as a precautionary measure for the next 24hours or so. Thank you #Monmouth for your support and patience over the past week. Diolch!

Monmouth update



We've matched this to your question:

I have no water

If you have just moved into the property or have had work carried out there, please check your internal / external stop tap has not been switched off.

Check the latest information about what's going on in your area - this area has the latest information on planned work and emergencies. Have you received a warning card from us to advise you that your supply will be interrupted for essential maintenance?

Click here to check whether any major emergencies in our region might have resulted in your water being temporarily switched off.

It would be helpful if you could check whether there is anyone working out in the street who may have interrupted your water supply and whether your neighbours are also affected before you contact us - thank you.



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