FAQs | Dwr Cymru Welsh Water
Dwr Cymru Welsh Water

Sunday, 23rd February – 18:00

Our water treatment works in Mayhill, Monmouth is now operational and supplying clean, fresh drinking water direct to customers’ taps. We still have some workers on site and will keep some tankers in the area as a precautionary measure for the next 24hours or so. Thank you #Monmouth for your support and patience over the past week. Diolch!

Monmouth update

FAQs

FAQs

We've matched this to your question:

I don't understand my bill

If you’re on a water meter and you don’t quite understand your bill, take a look at our breakdown of a measured bill here: https://www.dwrcymru.com/en/My-Account/About-My-Bill/My-Metered-Bill-Explained.aspx

If you’re not on a water meter and don’t quite understand your bill, take a look at our breakdown of an unmeasured bill here: https://www.dwrcymru.com/en/My-Account/About-My-Bill/My-Bill-Explained.aspx

Don't worry if this doesn't answer your question. You can either search again or Contact Us to help get your query sorted.

Our team is available Monday to Friday between 8am and 8pm and on Saturdays between 8.30am and 1.30pm.

Still unsure? Speak to an agent

Aa