Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
A new water supply would be necessary if:
A replacement water supply would be necessary if:
As of 1st January 2016, The Welsh Government introduced the ‘Domestic Fire Sprinklers’ legislation. If you've submitted a planning application and received approval on or after this date we'll require mechanical service plans detailing the installation layout of the fire sprinkler system.
We're unable to progress your application without these plans.
Please refer to our Guidance Notes for further information.
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
No matches for that question I'm afraid. Please try rephrasing or adding more detail.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?
We know this can be a worrying time for everyone in quite unprecedented circumstances and customers in our supply area are impacted by COVID-19 (Coronavirus) and concerned about their water bill.
If you’re a household customer, please click here for more information.
If you’re a business customer, please click here for more information.