Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
We want to do everything we can to encourage our customers to detect and repair leaks as quickly as possible. This helps us to reduce leakage and for you to potentially save large amounts of money.
As a business customer, you are responsible for all the water pipework located within the boundary of your site. This includes the pipe that supplies water into your premises. You are also responsible for the maintenance of all the internal pipework and will need to arrange for a plumber to fix any leaks that you may discover.
Unlike most internal leaks which tend to be relatively easy to spot, external leaks are mostly hidden underground and often go unnoticed for long periods of time, costing large amounts of money. The signs of an underground leak include damp patches of ground, pooling water and lush areas of vegetation in dry spells Most internal leaks should be easier to spot such as dripping taps, but even some modern overflows discharge back into the pipework without being seen.
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
No matches for that question I'm afraid. Please try rephrasing or adding more detail.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?
If you’re impacted by COVID-19 (Coronavirus) and concerned about your water bill, please click here for more information.