Dwr Cymru Welsh Water

We want to help you become more efficient and our flow monitoring service can help you to understand your water use. This will enable you to understand your consumption patterns which can then be used to identify any wasteful water usage or leakage.


  • Water monitoring equipment can be connected to your water meter which enables us to track your site's water usage.
  • The water monitoring equipment records information from your water meter and transfers it into flow data. This data is then transferred to a designated website where you'll be able to monitor your water flow and consumption.
  • You’ll be able to track your water use at a glance, graphically, which will enable you to spot any potential problems such as leaks and deal with them quickly and efficiently. You can also extract and share this information with the relevant people in your business.

Why would it be beneficial to your business?

  • Having water monitoring equipment on your site will enable you to build up a picture of your water usage. These trends will help you to understand your usage, identify high consumption, peaks and troughs and baseline flows.
  • These automated readings can help you identify waste or leaks. They will certainly provide baseline data so you can optimise your water use and ensure that you manage your water efficiently and economically.
  • The alarm functionality will allow you to set and receive alarms when unusual flow levels are detected.
  • Telemetry also reduces the need to access a chamber to read the meter, eliminating a Health and Safety risk

"I was looking for a Telemetry solution to help me identify usage trends and provide benchmarks for detecting any leaks and wastage. The solution offered by Welsh Water was cost-effective compared to solutions from other companies. They also provided the added benefit of an easy to use web-based monitoring tool which allows me instant access to graphed consumption data."

Mike Baldwin
Operations Manager, Rougemont School, Newport

"The efficiency benefits to South Wales Police from reduced time spent processing numerous separate invoices has not only reduced the associated running costs, it has also allowed us to reinvest that time in undertaking more added value added activities. This includes beginning to undertake benchmarking of water consumption across our sites as the first step in driving the efficiency of usage across our estate."

Dan Ferris MSc
Estates Manager, South Wales Police

If you think this is something that would bring benefits to your business then contact the Business Customer Team using the enquiry form link below. To access your DCWW telemetry account click here.