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Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
Welsh Water has developed the following range of on-line services to help make your dealings with us as efficient as possible. Simply click on the appropriate button to activate the service you require.
Pay your water bill online by debit or credit card. All you need is a valid credit or debit card and your customer reference number. Our online card payment is safe, secure, quick and easy way to make payments at a time which is convenient to you.
If you’ve recently received an estimated bill, or one of our meter readers was not able to take a reading and has left a card. Click here to submit your meter reading online.
There’s no easier, safer or more convenient way to pay for your water bill than by Direct Debit. Click here to complete our secure online request form.
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We know this can be a worrying time for everyone in quite unprecedented circumstances and customers in our supply area are impacted by COVID-19 (Coronavirus) and concerned about their water bill.
If you’re a household customer, please click here for more information.
If you’re a business customer, please click here for more information.