Try it online
There is no need to ring and don’t forget you can tell us you are moving, set up a direct debit, pay your bill and much more online.
Busy times for our billing team, your annual bill will be with you by the end of this week.
Welcome to Dŵr Cymru Welsh Water’s Media Centre. This Centre provides useful information and contact details should you have any media-related enquiries.
The Press Office handles all media enquiries regarding Welsh Water and the vital work we carry out.
We have a 24/7 Press Office. Our main office hours are 8am-6pm. All out of hours calls will be directed straight to our duty Press Office.
If you are a Welsh Water customer and you would like to speak to someone about an issue relating to your bill, water supply or wastewater service, please visit our Customer Contact Us page.
Contact Press Office
Contact: 01443 452 452
Photos and filming requests
Our Press Office can help you if you have a filming or photography request. Contact email@example.com or 01443 452 452
I’d like to receive your news releases...
If you would like us to keep you updated on our latest news, please email firstname.lastname@example.org and we can add you to our media release distribution.