Try it online

There is no need to ring and don’t forget you can tell us you are moving, set up a direct debit, pay your bill and much more online.

Busy times for our billing team, your annual bill will be with you by the end of next week.

Home Community and Education Community Involvement
image of staff undertaking an alotment makeover

Welsh Water is committed to improving its links with local communities and is keen to further the good relations already developed. In this area you can find out about:

Water Aid

The UK’s only major charity dedicated to the provision of safe domestic water, sanitation and hygiene education to the world’s poorest people.


How we work with the four Welsh Police Forces to prevent distraction burglaries.

How we work with local communities when embarking on major capital schemes.