Important information

25 November 2015 (22.15)

Damage caused by a third party road contractor to one of our water mains is affecting drinking water supplies to customers in Abercarn, Cross Keys, Ynysddu and surrounding areas.

Our engineers are working throughout the night to fix the problem. This is a large, very high pressure water main and a significant amount of water was lost through the damage. Both the safety of our people and the needs of our customers remains our key priority.

We anticipate that water supplies will begin to return to normal mid-morning tomorrow.

Further information can be found here

Please accept our apologies for any inconvenience caused.

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The network of water, sewerage and land assets owned by Dŵr Cymru provide essential services to households and businesses.

We aim to deliver these in a way that is not damaging to the environment, and work closely with local communities.