Welsh Water has developed the following range of on-line services to help make your dealings with us as efficient as possible. Simply click on the appropriate button to activate the service you require.

Pay your bill online

Pay your water bill online by debit or credit card. All you need is a valid credit or debit card and your customer reference number. Our online card payment is safe, secure, quick and easy way to make payments at a time which is convenient to you.

Submit a meter reading

If you’ve recently received an estimated bill, or one of our meter readers was not able to take a reading and has left a card. Click here to submit your meter reading online.

Set up a direct debit

There’s no easier, safer or more convenient way to pay for your water bill than by Direct Debit. Click here to complete our secure online request form.

Ways to pay my bill

It's safe, secure, quick and easy to use.

Set up a Direct Debit

Click here to set up a Direct Debit.

Moving In

Moving into the Welsh Water region? Use this simple form.

Moving Out

Moving out of the Welsh Water region or no longer responsible?

Moving Within

Moving to and from a property in the Welsh Water region?