Welcome to the Business section of Welsh Water. We are committed to meeting the needs of our business customers. Our aim is to help all business sectors make the most efficient and cost effective use of water.
We supply to over 100 thousand business customers in Wales and adjoining parts of England and recognise that improving the quality of service requires an understanding and recognition that not all our customers are alike.
Different companies have different needs and requirements. We have a dedicated Business Customer Team, to cater for your specific needs, and to improve the service offered to our business customers.
Three Account Managers have been appointed to establish closer relationships, so that they can help in the most effective way.
If you need to contact the Business Customer Team:
Email: business.customers@dwrcymru.com