Submit a meter reading

If you have recently recieved an estimated bill, or one of our meter readers has left a card, please use this form to tell us your latest meter reading.
(Please note that fields marked * are mandatory)

1. Your Details

Title*
First name*
Surname*
Property address*




Postcode*
Telephone number (inc. STD code)
Alternative telephone number
Customer reference number
Email address*

2. Water meter information

Meter reading*
Meter serial number
Date of reading*(dd/mm/yyyy)	/ /
Please state the reason for providing this reading*

Click here to read our privacy statement to understand how we may use your personal information.

Contact us

Having problems submitting your meter reading - Call us today on 0800 052 0145

Further information

Our Commitment to you

Click here to view an Acrobat PDF version of this leafet.

File size: 121kb

Your metered supply

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File size: 123kb

NOTE Some customers' meters can be of an older configuration and our systems sometimes fail to recognise the reading. We are attempting to address this and will update this area shortly. If you have any problemssubmitting your reading, please email us at welsh.water@dwrcymru.com