Set up a direct debit

Instructions to pay your Bank or Building Society to pay by Direct Debit

(Please note that fields marked * are mandatory)

1. Your bank details

Name(s) of account holders*
Bank/Building Society account number*
Branch Sort Code*	- -
Name of Bank/Building Society*
Address of Bank/Building Society*




Postcode*

Your customer reference number*
Full postal address of the property to be billed*




Postcode*
Your telephone number
Alternative telephone number
Your Email address *

Please tick this box if you are paying water charges on behalf of someone else

Please tick your preferred payment option, and if you have chosen to pay monthly, please tick your preferred monthly payment date.*

Pay in full

Half yearly

Monthly instalments

Note: Banks/Building Societies may refuse to accept instructions to pay Direct Debits from some account types.

Click here to read our privacy statement to understand how we may use your personal information.

Having problems submitting your 'Direct Debit' form? - Call us today on 0800 052 0145

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Click here to view an Acrobat PDF version of this leafet.

File size: 246kb

Click here to view an Acrobat PDF version of this leafet.

File size: 123kb

This guarantee is offered by all Bank and Building Societies that take part in the Direct Debit Scheme.
If the amounts to be paid or the payment dates change Dwr Cymru Welsh Water will notify you 5 working days in advance of your account being debited or as otherwise agreed.
If an error is made by Dwr Cymru Welsh Water or you Bank or Building Society you are guaranteed a full immediate refund from your branch of the amount paid.
You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.